 |
PROFILE
|
 |
| |
|
Writing |
- Technical Documentation—Programming guides, design guides, feature modules, integration guides, installation guides, configuration guides, quick start guides, white papers, release notes, solution documentation
- Marketing—Product literature, direct mail, magazine articles, data sheets, press releases
|
Management |
- Technical documentation
- Marketing materials for product introductions
- Product development
|
| Technology |
- CMOS Sensors—High-Definition Video Cameras
- IP Telephony
- Telepresence
- Interactive Voice Response (IVR)
- Integrated service routers (ISRs)
- Customer Relation Management (CRM)
- Automated test equipment—VLSI, memory, ASIC, SOC
|
| Computer |
- Software— FrameMaker, Workspace, Microsoft Office Suite (Word, Excel, PowerPoint, Access, Visio, and Project), DDTS, FTS, DSD, 3LM, CCIM, Reflection
- Web—Dreamweaver
- Operating Systems—Cisco Internet Operating System (IOS), UNIX, Windows
- Languages—C, C++
|
| Processes |
- Releases—Software and product
- Publishing—Web and hardcopy
- Documentation—Structured authoring, task analysis, single-source command
|
| Virtual |
- Fifteen years experience working in virtual environments
- Led and worked on projects consisting of multiple teams across America, Europe, Australia, Japan, and India
|
|  |
|
